2. Relying Solely on Boosted Posts
Boosting posts directly from your Facebook or Instagram page may seem convenient, but it’s not optimal. These platforms limit advanced targeting options and analytics when boosting posts. Instead, use dedicated ad accounts to create highly targeted campaigns. In the end, these companies want you to spend more. But as a savvy consumer, think wisely before running some boosted posts.
3. Overlooking Authenticity
Using stock images or generic content can harm your brand’s authenticity. Consumers are savvy and prefer genuine, behind-the-scenes visuals that reflect the real essence of your restaurant.
4. Neglecting Consistency
An inconsistent online presence—be it in posting frequency, tone of voice, or branding—confuses potential customers. Develop a content calendar and stick to a regular posting schedule to maintain engagement.
5. Ignoring Mobile Optimization
Most consumers will view your ads and profiles on mobile devices. Ensure your website, Google Business Profile, and ads are mobile-friendly, providing a seamless experience.
6. Not Monitoring Analytics
Failing to track and analyze your campaigns can result in wasted resources. Use tools like Google Analytics, Facebook Insights, and UTM tracking to understand what works and optimize accordingly.
7. Disregarding Negative Feedback
Negative reviews and comments are inevitable. Ignoring them can damage your reputation. Instead, address complaints professionally and show that you care about customer feedback.